Coping With Increased Demand As Lockdown Ends

Let us avoid starting this post by discussing how hard the last eighteen months has been for most businesses - you already have experienced this and know why that has happened. Yet as the path to normality at least seems on the horizon, it’s important to remember that we all have the last year or so to make up for. This means that many are booking vacations, or simply returning to the lifestyle they knew and loved beforehand.
This also means that
your business is sure to gain an influx of those wishing to use your services or products, and that suggests volume to be managed. For some businesses that have been striving to drum up any business at all just to keep the lights on, it’s important to note that coping with this increased demand might feel a little bit strange at first, and even put you out of sorts.
In order to prepare for that, then it’s a great idea to think about how to plan for this period until business levels out. At the very least, it’s a good problem to have. So let’s think about solving it:
Management Solutions
It’s important to make sure you can manage stock, services, clients and more. This is why using industry-specific software like
Salon IQ can help you employ the best management solutions going forward. The last thing you need is to feel as though you can’t adequately track the increased volume that comes your way, as this is often the first and sometimes most important element of making sure a proper service is rendered. Without this, your staff may be flying blind, and it’s important to avoid that fate at all costs.
Streamline Services
Streamlining the services you offer can be helpful for the time being. This might mean ensuring that clients or customers can more easily understand exactly what they can purchase and how to go about it. Even if this simply means listing your treatments first and foremost before someone walks into your door, or what time certain services end by each day, or exactly how many people you can allow into your building, this kind of effort can help you never send potentially paying customers away, but can help you categorize and process their time with your business in the most streamlined and accessible manner possible.
Stock Up & Staff Up
This is a simple approach, but many managers are afraid to employ it just in case they overstaff their ranks for a couple of days. However, if you’re expecting a big ascent in your customer or client volume as things return to normal, it’s important ot make sure you stock up and staff up appropriately. It’s much better to have a surplus of both of these considerations than to have neither in the right quantities. Protecting yourself in this way can help keep the integrity of your public reputation, while also squeezing every last drop out of your renewed opportunity.
With this advice, we hope you can continue with increased demand, even as lockdown ends.









