How To Expand Your Online Business Into Retail
There’s no denying that online entrepreneurialism is the way forward. It’s quicker, easier, and often cheaper to sell products and services online than it is from traditional ‘bricks and mortar’ retail shops. With that in mind, why should you expand your online brand into retail?
The thing about Internet shopping is that there are still many people that want to buy locally. Some folks might not use the Web, while others are more likely to make impulse purchases when they go shopping.

While many High Street retailers are moving towards online shopfronts, few business leaders realise the advantages of expanding from online to offline sales. For a start, you’ll capture a more significant segment of the market.
Plus, you give customers the option to shop online 24/7 or locally during business hours if they happen to be in your area. So, with all that in mind, how can you expand your online business to include a retail shop and not go bankrupt in the process?
Location placement
The first step is thinking about where your customers are most likely to be when they might require your products. It makes sense to locate your shop in an area with high foot traffic, such as a shopping mall or High Street shop for general goods.
It’s worth investigating whether you can get small business discounts on retail units, especially ones in shopping malls.
Safety and security
Before you even begin to design the layout of your first offline shop, you need to tackle safety and security. For example, you want to use a fire risk assessment company to check that your life’s work won’t go up in smoke because of your landlord’s dodgy wiring!
You also want to make your retail shop as secure as possible, both to deter theft and to keep your insurance company happy.
Cross-promotion
When your new offline retail shop is open for business, you must spend a lot of time cross-promoting your brand’s offline and online aspects. For instance, you can offer online customers a ‘click and collect’ option when they order.
Similarly, you can give offline shop customers the option to order products and have them delivered to their doors. Remember that your retail shop is an extension of your existing business - not a competing one.
Get social
You can use your social media accounts to draw people’s attention to special offers only available in-store, or for previews of upcoming retail events. Social media is a powerful way to promote your brand and all its aspects, including offline ones.
The last thing you should do is have a lax social media policy where you don’t engage with your target audience. Otherwise, you might find your shop closing its shutters for the final time not long after they first opened!
Final thoughts
Despite what some naysayers think, retail shopping is not dead. Everyone still goes and buys the things they need locally, and often it’s more convenient than ordering online and waiting all day for a delivery.
Hopefully, the above tips will give you some food for thought when it comes to launching a retail shop based as an extension of your online one.
Good luck!









